Welcome to Woofa AI Support
Woofa AI helps you provide the best care for your pets with intelligent tracking,
health monitoring, and personalized recommendations. We're here to help you make
the most of your experience!
Getting Started
Creating Your Account
You can sign up for Woofa AI using:
- Email and password
- Google Sign-In
- Apple Sign-In
Adding Your First Pet
After logging in, tap the "+" button to add your pet's profile including:
- Name, species, and breed
- Date of birth
- Photo
- Health information
Frequently Asked Questions
Q: How do I delete my account?
A: Go to Profile & Settings → Account → Delete Account.
You'll be asked to confirm this action as it permanently deletes all your data.
Q: Can I add multiple pets?
A: Yes! You can add as many pets as you like. Use the "+" button on the home screen to add more pets.
Q: How do I share my pet's profile with family?
A: Go to Profile → Share Pet Profile and enter the email address of the person you want to share with.
Q: Is my data secure?
A: Yes! We use industry-standard encryption and secure storage. Your data is protected and never shared with third parties without your consent.
Q: How do I update my pet's information?
A: Go to Profile, select your pet, and tap "Edit Pet Profile" to update any information.
Q: What should I do if I'm having technical issues?
A: First, try restarting the app. If the issue persists, please contact us using the information below.
Q: Can I use Woofa AI offline?
A: Some features require an internet connection, especially AI chat and data syncing. However, you can view cached data offline.
Q: How do I change the app language?
A: Go to Profile & Settings → App Settings → Language to select your preferred language.