Last Updated: October 11, 2025
Your Privacy Matters
Woofa AI is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data.
We use your information to:
We do not sell your personal information.
We may share your information in the following limited circumstances:
When you choose to share your pet's profile with family members or friends through the app's sharing feature.
We work with trusted third-party service providers who help us operate the app:
These providers are contractually obligated to protect your data and use it only for the services they provide to us.
We may disclose information if required by law, court order, or government regulation.
If Woofa AI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We implement industry-standard security measures to protect your data:
However, no system is 100% secure. We cannot guarantee absolute security of your data.
You have the right to:
You can delete your account at any time through the app: Profile & Settings → Account → Delete Account
When you delete your account, all your data (pets, photos, records, etc.) is permanently removed from our servers. This action cannot be undone.
You can control notification preferences in the app settings or your device settings.
We do not send marketing emails. All communications are service-related (account updates, security alerts).
We retain your information for as long as your account is active or as needed to provide services.
Woofa AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Your data may be transferred to and stored in countries outside of your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.
If you use Google Sign-In, Google's privacy policy applies to the authentication process. We only receive your email and basic profile information.
If you use Apple Sign-In, Apple's privacy policy applies. Apple may provide a private email relay to protect your email address.
Our AI chat feature uses OpenAI's API. Conversations are processed by OpenAI to generate responses. We do not share personally identifiable information in these requests.
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice in the app or sending you an email. Your continued use of the app after changes constitutes acceptance of the updated policy.
The "Last Updated" date at the top of this policy indicates when it was last revised.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
If you have questions about this privacy policy or our data practices, please contact us:
Email: privacy@woofaai.com
Support: support@woofaai.com
We will respond to your inquiry within 30 days.
Summary
We collect only the data necessary to provide our services. We protect your data with industry-standard security. We don't sell your data. You have full control over your data and can delete your account at any time. Your privacy is important to us.